Shipping Policy

Thank you for shopping with GingerBae Organic Ginger! We’re committed to delivering your favorite ginger beverages and food items to your doorstep quickly and safely. Please read our shipping policy below:

Processing Time

Orders are processed within 1-2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Standard Shipping: 3 – 7 business days

Express Shipping (if available): 1 – 3 business days

Shipping costs are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package until it reaches you.

Shipping Areas

We currently ship nationwide across United States of America.

For international orders, please contact us at [your email] before placing your order.

Delays & Issues

While we strive to deliver on time, unforeseen circumstances such as weather, strikes, or courier delays may affect delivery schedules.

If your order is delayed or missing, please reach out to us at [your email] and we’ll assist you immediately.

Damaged or Missing Items

If your package arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the product and packaging. We’ll work with you to resolve the issue quickly.